Author Archives: ringo

Top 5 reasons why email will continue to dominate customer experience and engagement.

Did you know that over 90% of customers chose to stay in touch with a business by opting-in via email newsletter rather than a social media channel such as Facebook? Nope. We didn’t either. But that’s not really that surprising … Continue reading

5 Tips to Keep Your Transactional Emails out of the Junk Folder

With most of the focus going to marketing emails it’s easy to forget another important type of emails and their deliverability rates – Transactional email. By this I mean communicational emails like “Order Confirmation” or “Important Account Update”. Compared to … Continue reading